If you haven’t experienced the benefits of Zoho Creator yet, now is the time. The program is often used by medium to large enterprises that want to do more with their software. However, as a skilled Zoho Creator developer, we can help you maximise your business software. With our help, there’s almost no limit to the tools you can create.
Whether you need a Zoho Creator developer or you want an entire Zoho system implemented into your business, it’s nice to know you can get some local support. We’ve got offices in Sydney, Melbourne and Brisbane, so we’re always close by if you need us.
Outsourcing software work overseas can seem attractive because it’s cheaper. But in reality, you get what you pay for. It’s not uncommon for companies to experience communication issues, problems with different time zones, and the quality of work varies. Plus, your overseas software development teams can disappear at any moment, leaving you with zero support.
That’s why we’re proud to be based in Australia, with all of our projects run from right here. Our team has so much experience working in different industries across Australia, giving us the skills and local knowledge to serve you better.
The Australian business landscape is different from other parts of the world, and we understand that. Our team members have significant experience in all types of Australian industries, and this local knowledge helps us to understand your needs better.
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We project manage all of our work right here in Australia. For you, this means you always have an easy point of contact if you have questions. Plus, we’re in your time zone, so there are no tiresome late-night Zoom meetings when you work with us.
Sometimes, particularly early in the Zoho creator app development process, more can be achieved by meeting face-to-face. We conduct half-day process discovery workshops to identify automation opportunities, and we collaborate and consult extensively before we recommend solutions. Face-to-face service often builds a stronger relationship and understanding of your business from day one.
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We’re a certified Zoho Partner, which means we have an in-depth knowledge of the Zoho platform and all the apps included within. Our teams have undergone extensive training in how to work with Zoho the right way, and they work in the system every day. Because we’re a recognised partner, we get terrific support from Zoho, and our customers are the ones to benefit.
When dealing with any type of software, there are right ways and wrong ways to do things. Ultimately, doing them the wrong way is going to cost you time and money in the future when you discover your systems aren’t easily scalable. That’s why we do it right the first time, and you benefit long into the future.
Software is our business, so it’s no surprise that we talk about it a lot. However, we take a different approach from many companies out there because we focus on humans. Technology should always be built and used in such a way that it supports the work of humans, rather than the other way around. We base our methodology on this because ultimately, we deliver products for people.
Your staff and customers are humans, so that’s why we focus so heavily on the human side of business. Whether you want to free your team members up to do more strategic work, or you want to create better experiences for customers, we’re here to support that.
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Software creation and implementation is a lot like anything else in business. If you don’t have a solid process backing you up, things are likely to fall through the cracks. That’s why our Zoho Creator developers stick to a project management approach when building systems for your business. It all starts with a consultation, and you’re included at every step of the way.
We understand that any work you do with us is an investment. To get the optimum results from your final product, our structured approach allows us to deliver on our promises. Here’s a little about how we do things.
We’re big on business processes because we know that inefficient or broken processes can cost companies dearly. In the early stages of consultation, we suggest a process discovery workshop that helps us further understand how your business operates day to day.
As you can see, we take a very collaborative approach, and this continues when we start planning how to configure new systems and processes. During this step, we’re considering how our software solutions can best support your business. The entire consultation phase can take weeks or months depending on the project.
Once everything is agreed upon, it’s time for our developers to get to work. There will often be multiple development phases, and our agile methodology keeps things moving smoothly. We’ll move on to the next phase while testing and bug fixes occur on the previous one, and your feedback will be involved throughout the process.
The delivery of our final product is a very structured process, because we want to ensure your team is absolutely ready. We’ll help you with aspects of change management, including onboarding team members to your new system. From there, we’re ready to start training your staff.
Depending on the size of your project, training can be quite basic or much more intensive. The first step is to provide training to your admin users. They will take ownership of your new software and handle minor issues such as requests from staff. Don’t worry, they will still have our support.
Next, we provide user-specific training to all team members. As mentioned, the scope of the training can vary depending on the changes being implemented.
Because we’re your local certified Zoho Creator developer, we won’t leave you hanging once the work is done. Our help desk will be equipped with details of your system, ensuring that your admin users can always escalate to us for 2nd-level support if required. Most issues can be handled in-house, but you may come across more complex situations that need our help, and we’re happy to provide it.
Even with all of the ongoing support in the world, occasionally things stop working the way they should. We understand this, which is why we offer a lifetime warranty on our work. So, if something stops working within your new software, we’ll be on hand to get it fixed quickly with as little disruption to your business as possible.
We talk a lot about business processes because we understand their significance in the day-to-day running of your company. Many owners and managers don’t have the time to sit and plan new work processes, nor do they know where to start when it comes to finding the right software. That’s where we come in.
Our business process experts are very experienced, and they understand the key linkages between humans, business processes and technology. When everything works together, the result is a more streamlined operation, less staff frustration, better customer experiences and an overall boost in productivity.
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